Privacy Policy

Here at www.andywheels.com (hereinafter referred to as “we”, “us” or “Andy Wheels”, “Site”), we are committed to protecting and respecting the privacy of your personal data. This privacy policy explains how your data is collected, used, transferred and disclosed by Andy Wheels. It applies to data collected when you use our website, interact with us through social media, email or phone or participate in our competitions or events. It covers:

Our commitment to you
How we secure your data
The personal data we collect
How we collect your data
How we use your data
About cookies
How we share your data
Your rights on your personal data
Changes to this privacy policy

1. Our Commitment to You

We take the protection of your personal data seriously and will process your personal data fairly, lawfully and transparently. This privacy policy describes the personal data we are collecting about you and how it is used.
We will only collect and use your personal data for the following purposes, to:
1.1 Complete your order(s)
1.2 Offer you a better shopping experience
1.3 Improve our services
1.4 Meet our legal responsibilities

2. How We Secure Your Data

We have appropriate organizational safeguards and security measures in place to protect your data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.
The communication between your browser and our website uses a secure encrypted connection wherever your personal data is involved. We encrypt your data and store it on secure servers hidden behind a firewall.
We require any third party who is contracted to process your personal data on our behalf to have security measures in place to protect your data and to treat such data in accordance with the law.
In the unfortunate event of a personal data breach, we will notify you and any applicable regulator when we are legally required to do so.

3. The Personal Data We Collect

By visiting our website, to complete registration, ordering and notifications, we collect and store information for legal use, including but not limited to:
3.1 Email address, including email addresses provided via approved third parties.
3.2 Shipping and billing addresses, including name, address line and phone number.
3.3 Specific information for payment verification and Customs issues.
3.4 Technical data, including IP address, date and time, browser and operating system, URL requested, etc.

4. How We Collect Your Data

We may collect personal data about you in the following ways:
4.1 Direct interactions – You may provide personal data, for example, when you:

Create an account or purchase products on our website
Subscribe to our newsletter or social media channels
Contact us with an inquiry

4.2 Indirect interactions – As you interact with our website, we may automatically collect technical data via cookies and server logs.

5. How We Use Your Data

We process your personal data to:
5.1 Complete transactions and deliver your orders.
5.2 Provide customer support.
5.3 Notify you of updates to our policies or services.
5.4 Deliver tailored website content and marketing.

6. About Cookies

Cookies are used to enhance your browsing experience, manage security and gather analytics data. For more details, please see our Cookie Policy.

7. How We Share Your Data

We do not sell or rent your data. We may share information with trusted third parties to fulfill services, such as shipping providers (e.g., DHL) or legal authorities when required by law.